Mr Pet Cat Food

This policy clarifies the position HoomWork Mall holds concerning any and all returns and exchanges.

HoomWork Mall will only exchange or replace a product ordered from HoomWork Mall if:

The product has a manufacturing defect :

1. Was received by the buyer in damaged, defective, incorrect or incomplete condition.
2. If the product package seal was opened prior to the buyer receiving the product.
3. In case the product has undergone damage (as scratches) before the buyer received the product.

Return request must be raised within 7 days for HoomWork Mall items from the date of delivery.

For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.

Other reasons to return an item

Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)

Delivered product is incomplete (i.e. has missing items and/or accessories).

Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)

Delivered product does not match product description or picture (i.e. product not as advertised)

Delivered product does not fit. (I.e. size is unsuitable)

Please call us at our helpline our representative can assist you further or you can visiting Returns and Exchanges for more detail.